Moving Your Server Doesn

Moving Your Server Doesn’t Have to be a Nightmare.

By: Brian Shepard

Not satisfied with your current collocation company? DevelopersNetwork.com’s Brian Shepard was pleased to discover that moving a server can be both simple and satisfying…

Like so many other businesses, Brian Shepard of DevelopersNetwork.com bought two NT servers and had them collocated with a reputable hosting company. Brian’s business is located in central British Columbia. His server was in Toronto. The service provided by the Toronto company was, shall we say, less than perfect. After months of service plagued with packet loss, poor latency and substandard customer service, the last straw came when an APC switch Brian had purchased nearly a year earlier was still not operational when his server went down in the middle of the night. On the phone with technical support in the wee hours of the morning, Brian’s provider finally re-booted the wrong server. Frustrated and disappointed, Brian now faced the unnerving decision of moving his server to a new company.

If you’ve ever been confronted with such a decision, you may already know that moving a server can be a logistical nightmare. Between increased server administration requirements, costs and hardware issues, it seems that everyone has a horror story and you are destined to be left fuming in the corner harboring a headache.

Contrary to the frustrating experiences of some server-moves, Brian discovered that moving his server would be the best decision he could make for his business. After some in-depth research on the industry leaders, Brian became acquainted with NetNation, a Vancouver-based company with all the right stuff. He arranged to have his server shipped from Toronto to Vancouver, and left the rest to the experts at NetNation. Within four hours of arrival on the west coast, Brian’s server was up and running in a totally seamless transition. The APC switch was operational within the day.

So what made the difference for DevelopersNetwork.com? It became apparent that NetNation excelled in three key areas where Brian’s former provider had failed.

1. Quality Infrastructure

NetNation's four OC3 Connections provided a redundant backbone that guaranteed speed and superior latency for Canada DevelopersNetwork.com. Customers located just blocks from the original hosting company in Toronto reported better connection and faster speed after the server was moved to the opposite Canadian coast.

2. Collocation Hardware

Charging per cage size rather than per server, NetNation's pricing model allowed for greater utilization of cage space. As a further bonus, Brian’s 1U NT Servers were the same models used by NetNation, ensuring that all hardware and spares would be in stock, and that the on- site technicians would be up to date in hardware support.

3. Support

Not only did NetNation prove to be accurate and efficient in the installation of Brian’s 2 NT Servers from Toronto, the company stepped up to the plate when a third server was purchased by DevelopersNetwork.com and installed at the Vancouver facility. NetNation aided Brian in the installation, update and patch installation, and operating system setup for no charge. Where Brian would have either had to do the installation himself, or pay a hefty fee to have it done for him, NetNation saved him both valuable time and money by providing top notch service.

After finding himself on the edge of an often nerve racking procedure, Brian and DevelopersNetwork.com have found a partnership with NetNation that not only meets, but exceeds expectations. Packet loss and poor latency have become problems of the past, and NetNation’s exceptional service has left Brian with the peace of mind that comes with making the right choice.

DevelopersNetwork.com Inc. is a well respected portal for web developers and small business owners and has been online since February, 1999. For more information, please contact DevelopersNetwork.com toll-free at 1-866-333-5368 or visit www.DevelopersNetwork.com.

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