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           Online Customer Service                                                                        

Features

  • Push Web Page while chatting

  • Keep All the Records of Chat Transcripts, which helps you in improving productivity.

  • Push the Chat Window and work as Sales Agent.

  • Select the Type of Support Button.

  • Add your Logo at Customer Chat Window.

  • Add Group and Group Admin.

  • Group Admin can than add the Operators and monitor them.

  • Monitor All the Group Administrators and Operators.

  • View the Transcripts to know what is required by most of customers.

  • Customize the web messaging and access to your chat offering to align with the availability of your live customer support offering with our Chat Button.

  • Transfer the call from one agent to another .

  • One Operator can handle more than one customer at same time.

 
Online Customer Service
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      How it works?
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